Company: Her Secret Vault Inc.
Also Doing Business As: Arcana Crypto Inc.

Her Secret Vault Inc. (“Her Secret Vault,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase our products or services, register for an event or program, communicate with us, or otherwise interact with Her Secret Vault.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect different types of information.

Information You Provide Directly

You may provide information when you:

• Create an account

• Purchase a product or service

• Register for a course, event, challenge, or membership

• Schedule a coaching or consulting session

• Complete an application or intake form

• Subscribe to communications

• Contact our team

• Request information

• Participate in surveys or promotions

This information may include:

• Full name

• Email address

• Phone number

• Mailing or billing address

• Business name

• Business information

• Account or registration information

• Information you submit through forms

• Payment and transaction information

• Other information you voluntarily provide

Payment Information

When you make a purchase, payment information may be processed by third-party payment processors.

We may receive information such as transaction status, payment confirmation, purchase history, and limited payment details.

We do not intend to store complete payment card numbers on our own systems when payment processing is handled by a third-party payment provider.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Links clicked

• Referring website

• Date and time of visits

• General website usage information

This information helps us understand how visitors use our website and improve the experience.

3. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may help us:

• Keep our website functioning properly

• Remember preferences

• Understand website traffic

• Measure marketing campaigns

• Improve website performance

• Understand how visitors interact with our content

• Deliver relevant advertising where applicable

Some third-party services we use may also place cookies or similar technologies on your device.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Provide products and services you request

• Process transactions

• Deliver courses and digital products

• Provide membership access

• Schedule and manage appointments

• Respond to questions and customer service requests

• Send purchase confirmations

• Send administrative communications

• Provide requested information

• Improve our website and services

• Personalize your experience

• Understand customer needs

• Analyze website usage

• Send marketing communications where permitted

• Promote events, programs, products, and services

• Prevent fraud and misuse

• Protect the security of our systems

• Comply with legal obligations

5. EMAIL COMMUNICATIONS

If you provide your email address, we may use it to send:

• Transactional messages

• Purchase confirmations

• Account information

• Course or membership information

• Appointment reminders

• Event information

• Customer service communications

• Newsletters

• Promotional communications

You can unsubscribe from promotional email communications by using the unsubscribe link included in the applicable email.

Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications that are necessary to fulfill a purchase or provide a service.

6. TEXT MESSAGES & SMS COMMUNICATIONS

If you voluntarily provide your phone number and consent to receive text messages, we may use SMS communications to provide information related to:

• Appointments

• Purchases

• Events

• Courses

• Challenges

• Memberships

• Customer service

• Promotional communications, where permitted and where you have provided the appropriate consent

Message frequency may vary.

Message and data rates may apply.

You may opt out of marketing text messages by following the instructions provided in the applicable message, such as replying STOP.

You may also receive certain non-marketing messages necessary to provide services you have requested.

7. HOW WE SHARE INFORMATION

We do not sell your personal information simply because you provide it to us.

We may share information with trusted service providers and business partners when reasonably necessary to operate our business and provide services.

These may include providers that assist with:

• Payment processing

• Website hosting

• Email delivery

• SMS communications

• Customer relationship management

• Scheduling

• Course delivery

• Membership platforms

• Analytics

• Marketing

• Advertising

• Customer support

• Business operations

• Security

These providers may only receive information reasonably necessary for the services they provide to us.

We may also disclose information when we believe disclosure is necessary to:

• Comply with applicable law

• Respond to legal process

• Protect our rights

• Protect our customers

• Prevent fraud

• Protect the safety and security of our systems

• Investigate suspected misuse

8. THIRD-PARTY SERVICES

Our website may contain links to third-party websites, platforms, products, lenders, vendors, service providers, social media platforms, or other resources.

Once you leave our website, the privacy practices of that third party may apply instead of this Privacy Policy.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

Her Secret Vault is not responsible for the privacy practices of third-party websites or services that we do not control.

9. SOCIAL MEDIA

Our website may include links or integrations with social media platforms.

If you interact with us through social media, the applicable social media platform may collect information about your interaction according to its own privacy policy and terms.

Information you publicly post or voluntarily provide through social media may be visible to others.

10. ARTIFICIAL INTELLIGENCE & AUTOMATED TECHNOLOGIES

Her Secret Vault may use artificial intelligence, automation, chatbots, analytics, and other technology to support certain website, marketing, customer service, educational, or business functions.

For example, automated technology may help us:

• Respond to customer inquiries

• Organize information

• Provide customer support

• Improve communications

• Analyze interactions

• Deliver requested resources

We take reasonable steps to use these technologies appropriately and in accordance with applicable privacy requirements.

You should avoid submitting highly sensitive information through automated tools unless specifically requested and appropriate.

11. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of your information.

12. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Provide requested products or services

• Maintain business and transaction records

• Fulfill contractual obligations

• Resolve disputes

• Maintain accounting records

• Comply with legal requirements

• Enforce our agreements

• Protect our legitimate business interests

The length of time information is retained may vary depending on the type of information and why it was collected.

13. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request information about how your information is used

• Withdraw certain consents

• Opt out of certain marketing communications

• Exercise other rights provided by applicable privacy laws

Some requests may be subject to legal or contractual limitations.

To make a privacy-related request, contact us using the information below.

14. CHILDREN'S PRIVACY

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

15. BUSINESS TRANSACTIONS

If Her Secret Vault is involved in a merger, acquisition, restructuring, sale of assets, financing, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

16. INTERNATIONAL USERS

Our business and service providers may operate in different locations and may process information across different jurisdictions.

If you access our website from outside the United States, your information may be transferred to, stored, or processed in the United States or another jurisdiction.

Privacy protections may differ between jurisdictions.

By using our website where legally permitted, you acknowledge that your information may be processed in accordance with this Privacy Policy and applicable law.

17. DO NOT TRACK

Some web browsers offer a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Your continued use of our website after changes are posted may constitute acceptance of the updated policy where permitted by applicable law.

19. CONTACT US

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Her Secret Vault Inc.

📧 [email protected]
📧 [email protected]
📞 646-846-8639

Her Secret Vault Inc.
1 Little West 12th St
New York, NY 10014